Privacy Policies

Privacy Policy

Korean Skin Lab operates this website and online store, including all related tools, features, content, products and services (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide these Services to you.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website. By accessing or using our Services, you agree to this Privacy Policy.

Personal Information We Collect

We may collect information that can identify you (“personal information”), including:

· Contact details: name, billing/shipping address, phone number, and email.

· Payment details: credit/debit card numbers, transaction information, and billing data.

· Account information: login details, preferences, and settings.

· Order history: items viewed, added to cart, purchased, returned, or exchanged.

· Communications: messages or inquiries you send us.

· Device and usage data: IP address, browser type, and interaction with our website.

We collect this information directly from you, automatically when you use our Services, or from our trusted partners and service providers (including Shopify).

How We Use Your Information

We use your personal information to:

· Provide and improve our Services: process orders, payments, shipping, and account management.

· Personalize your experience: remember preferences and suggest related products.

· Marketing and promotions: send emails, SMS, or online ads (you can opt out anytime).

· Security and fraud prevention: verify accounts and monitor suspicious activity.

· Legal compliance: meet regulatory obligations or respond to lawful requests.

How We Share Your Information

We may share personal information with:

· Shopify and other service providers (payment processing, analytics, customer support, logistics).

· Business partners for advertising or marketing purposes, as permitted by law.

· Legal authorities when required to comply with legal obligations or to protect our rights.

· Corporate affiliates or in case of a merger, acquisition, or sale.

We never sell your personal information.

Relationship with Shopify

Our website is hosted by Shopify, which helps us operate our store securely and efficiently.
Shopify may process your data to improve its own services.
You can review Shopify’s privacy practices here: https://privacy.shopify.com/en

Security and Data Retention

We take reasonable precautions to protect your personal information. However, no system is completely secure.
We retain your data only as long as needed to provide our Services, fulfill orders, resolve disputes, or comply with laws.

Your Rights

Depending on your country or region, you may have the right to:

· Access or request a copy of your data.

· Request correction or deletion of your personal information.

· Withdraw marketing consent at any time.

· Contact us to exercise these rights via email at info@koreanskinlab.pk

We may need to verify your identity before processing your request.

International Transfers

Your information may be processed or stored in countries other than where you live.
When required, we use lawful transfer mechanisms such as Standard Contractual Clauses to protect your data.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices. The latest version will always be available on this page, with the date of last update shown above.

Contact Us

If you have questions or requests about this Privacy Policy, please contact us at:

Korean Skin Lab
Sector N, DHA Phase 6, Lahore, Pakistan
info@koreanskinlab.pk